Compass iOS Browser Extension
The Solutions
We designed and developed Compass, a mobile-first Safari extension for iOS that integrates directly with the Compass CRM. With this extension, clients can:
Save images directly from Pinterest, Google Images, and other sites while browsing Safari on their iPhones.
Tag or categorize inspiration photos before submitting them.
Automatically upload selections to their personal project folder within Compass CRM, organized and ready for the designer's review.
Receive optional prompts to add comments or describe why an image caught their eye.
The extension required custom native development, secure authentication tied to the client’s CRM, and a frictionless UX to ensure clients would actually use it.
The Result
A 6-week usability study and customer feedback survey revealed strong adoption and satisfaction:
92% of clients found it easier to communicate their design ideas using Compass.
87% of designers reported clearer initial project briefs and fewer rounds of clarification.
Client onboarding time was reduced by 35% on average.
Net Promoter Score (NPS) increased from 62 to 78 post-launch.
↑ 25%
Client NPS
87%
of Designers reported clearer project briefs
↓ 35%
Client Onboarding Time
